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PRITUNL CONNECTION TIMED OUT SOFTWARE
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Verify that you’re using correct OpenVPN credentials Please try the following steps to fix the problem:ġ. If you encounter this error, there are a number of things you can try to remedy this situation. Quick steps to fix an Authentication Failure error For more details, check out the different Proton VPN Plans.

PRITUNL CONNECTION TIMED OUT PLUS

Free users get 1 connection, while Proton Plus users get up to ten connections. Different plans have different maximum number of simultaneous sessions.

You have hit your maximum number of concurrent sessions.

PRITUNL CONNECTION TIMED OUT PASSWORD

The credentials are incorrect, caused for example by using the wrong set of credentials, a typo when entering your username and password, a recent password change or.

This error message is thrown by the OpenVPN protocol and can mean one of two things: The "ping" and "ping-restart" options can be found under the "Options" tab in Viscosity when editing your connection.Auth Failed on Linux – Ubuntu command line

PRITUNL CONNECTION TIMED OUT SOFTWARE

If your computer has any firewall or Internet security software installed, or you have a firewall activated on your router, try temporarily disabling it and see if the Inactivity timeouts still occur.

Some stateful firewalls or NAT routers may inadvertently block a connection after a period of time.

If you are connecting from such a location and are seeing regular drop outs it is recommended you get in touch with your VPN Provider for alternative configuration options (for example often changing the protocol and port used can help avoid a VPN connection being identified as one).

Some countries that engage in Internet censorship may attempt to disrupt VPN connections.

If you receive an Inactivity timeout error shortly after connecting every time, it indicates a configuration problem (usually a route clashing with the route to the remote VPN server) and you should get in touch with your VPN Provider.

You should contact your VPN Provider in this instance to find out the correct ping/ping-restart values to use. For example, if the server only sends a ping every 120 seconds, but the client expects a ping every 60 seconds, the connection will be dropped (even through it is still active and working).

The ping and ping-restart values on the server or client (or both) are invalid or don't match.The occasional drop out is fairly normal (the Internet is a complex and ever changing network), however if you are seeing them on a regular basis you should check your router/network and get in touch with your VPN Provider. Viscosity automatically detects network reachability problems on your computer itself, so for an "Inactivity timeout" to occur it means that the network drop out must occur either on the VPN server's end, or somewhere in between (such as a router losing Internet connectivity). The network between your computer and the remote VPN server has dropped out.You should contact your VPN Provider to check if this is the case. If you have more that one device connected/connecting to the VPN server it could result in one or both connections being unable to pass traffic and periodically receive an Inactivity timeout as the other connects. The VPN server may be configured to only expect one connection from your account or certificate at a time.

You should contact your VPN Provider to ensure the VPN server is online and that your connection details are correct. This could indicate the address or port of the VPN server is incorrect, the server is offline, or a firewall is blocking your connection. If you receive an Inactivity timeout error before even successfully connecting it means that OpenVPN was unable to connect to the remote VPN server.This could be caused by any of the following issues: If your VPN connection is dropping out, and the "Inactivity timeout (-ping-restart)" error is listed in the OpenVPN log, it means Viscosity/OpenVPN isn't receiving any pings from the OpenVPN server. If no pings are received by the client over a period of time, then it knows that the VPN connection is no longer connected and it should try to reconnect.Ī common example setup is to have both the OpenVPN server and client configured to send pings every 10 seconds (the "ping" value), and reconnect if no pings have been received for more than 60 seconds (the "ping-restart" value). To detect whether a VPN connection is still active and connected OpenVPN will send regular "pings" between the server and the client to check that the VPN connection is still active.